Tourism Professional (m/f)

We are looking for a communicative, well-organised individual to join us in high-end tourism - someone who thrives in a dynamic environment and values genuine human connection. As part of a small, dedicated team, you’ll handle everything from guest communication to online presence, working from our central office to ensure exceptional guest experiences. You will be representing a luxury product: discretion, professionalism, a strong sense of quality and flexibility are key. Role Overview - Communicate with guests and assist with inquiries, bookings, and logistics - Organise excursions and coordinate special experiences - Sell accommodation and manage reservations (travel agency-style operations) - Perform front-desk-like duties and guest administration (office-based) - Promote and market tourism services - Create written and visual content for online presence Work Location: Office-based in the northern part of Zagreb.

- Fluent English (spoken and written) - 5-star hospitality level - Spontaneous, sincere, and open personality - Positive, grateful mindset - Key person in a close-knit team - Enjoys dynamic summers and creative winters - Digitally confident and tech-savvy (booking systems, online tools, office software) - Loves writing and creating content for online visibility