Enthusiasm, togetherness, and a "get-it-done" attitude is what our IKEA culture is built upon. We're optimists, constantly looking for new and better ways to do things. We believe that you, as us, will thrive when meeting incredible people that are on the same mission at IKEA. People who are humble, supportive, and absolutely committed to leading home-furnishing retail into the future and creating a better life for many people by putting the customer at the heart of all we do.

Join our team as
Goods Flow Manager at Zagreb Store, IKEA Croatia

Why working in IKEA is so much more than a job:

We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them:

We believe that each of us contributes to reaching (and exceeding) our goals. That's the idea behind our unique, performance-driven bonus program: One IKEA Bonus. It rewards us for improving our business – together! 
Your health and well-being are our top priorities, so we provide you with additional and supplementary health and life insurance. We understand that everyone needs help with life challenges and daily demands from time to time. We offer you 24/7 support from external experts if needed with work, personal and emotional issues, or you need legal or financial advice.
There are many opportunities to grow so we will arrange you with a wide offer of development activities, and if you want to change your career or position, you don't need to change company to change a job – we have many opportunities and examples of our co-workers changing position, location or even country.
We know that your free time is important so you will get a holiday voucher each year.
Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products.

Why we will love you:

You have at least 3 years of proven experience in managing/leading and developing teams, preferably gained in retail and/or logistics environment.
You enjoy working in a fast-paced, vibrant and changing environment and appreciate the mix of strategic and operational tasks.
The warehouse or logistics environment motivates you to exceed customer expectations while coordinating and optimizing the goods flow operations.
You have high motivation and self-reliance with proven ability to work as part of a larger team.
You demonstrate good self-awareness leading yourself and others, and strive to provide a great working environment, whilst delivering results.
You have experience of setting and implementing actions plans, planning budgets and following up goals.
You have good knowledge of Microsoft Office and feel comfortable when using both spoken and written Croatian and English language.

Your day-to-day responsibilities:

Work closely with the Store Customer Fulfilment Manager and the Sales and Supply Support Manager to secure correct usage of short- and mid-term capacity of the store in order to maximise efficient logistics operations as well as plan for future needs by considering space, equipment and people as part of the total supply chain capacity.
Together with the Store Customer Fulfilment Manager and the Store Commercial team work actively to secure the highest goods availability at the lowest possible cost.
Secure effective, qualitative and efficient goods flow - in order to guarantee extraordinary customer shopping experience.
Share knowledge with colleagues and business partners to support their competence development, particularly the understanding of the principles of effective and efficient goods flow and health and safety in goods handling.
As one of the leaders within the Goods Flow team, you will collaborate with fellow managers to foster an exceptional work environment, making it a truly wonderful place to be at.
Identify, recruit, retain and develop the many talents in the goods flow team to secure a diverse, competent team that can execute assigned responsibilities with confidence and secure future succession.
Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the Goods Flow team.
Contribute to positioning the IKEA store and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.

Our Customer Fulfilment team within IKEA:

We’re the team behind the scenes that make the IKEA products available to many people. As a diverse mix of co-workers, we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wondered who’s responsible for finding effective and efficient ways of replenishing our store for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

More information about the job:

We offer a permanent, full-time position based in Zagreb. In this role you will report to the Store Customer Fulfilment Manager.

We are looking forward to receiving your application via application link no later than 27.07.2023.

Please note that to ensure utmost efficiency, we will be actively shortlisting candidates throughout the job ad period, while interviews are planned for the first half of August. We are looking forward to getting to know you soon!

Goods Flow Manager (m/ž)

IKEA Hrvatska

IKEA Hrvatska d.o.o. za trgovinu

Nagrade i certifikati

Prosječna neto plaća u kategoriji Skladištenje i logistika iznosi 1090.98 EUR*