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Account Manager (m/f)
FORTIS INFORMATIKA d.o.o.
Prijava do: 10. 03. 2023.
Plaća: Od 1100 EUR do 1400 EUR
Lokacija rada: remote
Opis posla
Who Are We Looking For
We are looking for a proactive and communicative account manager to join our team.
As our new account manager, you will communicate with our clients and be their point of contact. You will build and maintain strong relationships with our clients and collaborate with other internal departments.
To truly thrive in this position, you should excel in written and verbal communication in the English language and be good at problem-solving.
This Role Will Include:
- Communicating with clients via email and video calls
- Helping to onboard new clients according to our established processes
- Building relationships with existing clients and ensuring their satisfaction and long-term collaboration
- Educating yourself about our services (content strategy and content creation), so you can explain advanced marketing tactics to our clients in a simple manner
- Acting as a liaison between the client and the content team with the goal of improving the entire client experience
- Creating client communication templates, SOPs, and FAQs. Maintaining our knowledge base for the account management department
- Helping to create sales and marketing materials that will be used for educating clients about our services
- Reviewing and sending monthly project reports
Vrsta poslaNa određeno vrijeme, Stalni radni odnos
Potrebno obrazovanje, znanja i vještine
- Exceptional verbal and written communication skills. That includes active listening, negotiation, and presentation abilities
- Problem-solving and strategic thinking skills. When working with clients, adaptability paired with a can-do attitude is a must-have
- Near-native command of written English. We work mostly on international projects and communicate with clients in English
- Excellent ability and willingness to communicate with clients through video calls
- Experience in professional communication. You should be able to communicate with CEOs and marketing executives and explain complex processes in an easy-to-understand way
- Previous relevant work experience in similar positions is welcome
- Passion for content marketing is helpful, as it will help you better understand our services and explain them to clients
JezikEngleski (A1)
Poslodavac ti nudi
- Full-time position. We’re looking for people who can become full-fledged members of our team
- Remote work. You can work from the comfort of your home or a favorite place of your choosing
- If you’re a talented account manager, you’ll earn a monthly net salary in the €1.100 - €1.400 range. The exact amount we will be able to offer will depend on your skills, experience, country of residence, and accompanying salary taxes. This position also comes with ample room for growth
- Five-day work week, with weekends and public holidays off
- Sliding work hours. For full-time positions, you can start your workday anytime between 7 and 10 AM
- An encouraging work environment where team members support each other and are always willing to help. Our projects are challenging and dynamic, but we take pride in the relaxed, positive atmosphere at Fortis
- Consistent education from our team
FORTIS INFORMATIKA d.o.o.
https://www.fortis.agency/Vitasovićeva 36, 52100 PulaHi! We are Fortis, a content marketing agency from Croatia. We're looking for an account manager to join our team. Here’s a bit more information about us. We help B2B startups scale their blog content and attract more targeted visitors to their websites. Our mission is to create expert-level content for our clients’ blogs and raise awareness about their software products. We put a lot of focus on content UX and reader engagement because such content ranks well in search results and brings targeted visitors. If this sounds like a story you’d like to become a part of, we’d love to have you on board! Why Should You Work With Us? Our clients include some of the most exciting companies in the tech industry from all over the world. You’ll be part of an exceptionally friendly team working on projects for fast-growing SaaS startups, increasing your understanding of the tech scene and modern marketing. You’ll be working alongside a great group of people, and you’ll learn a lot from them. We’ll provide the tools, the know-how, and the support to help you work better.