Delivery Lead
European Merchant Technology is responsible for European POS & Terminal platforms; Gateway solutions; Boarding & Servicing; Acquiring and Issuing platforms across Europe.
The Delivery Lead (Europe Platforms) is a key role in our European Merchant Technology organisation with project and programme delivery responsibility for Europe and International region. The role is accountable for the successful planning and delivery of a portfolio of key strategic initiatives, technical programmes and projects.
This role will work with the team but also with senior stakeholders, including function Executives and Platform leads (Engineering, Product, etc) to ensure priorities are continually aligned and that they are highly satisfied with delivery.
The Delivery Lead (Europe Platforms) is also responsible for Management Operations at a European level - supporting the definition and execution of the European Merchant Technology Strategy. This involves driving quality executive reporting which provides top level highlights, successes, and tracks achievement of OKRS.
Platform Delivery:
- Build an effective delivery model collaborating with our partners in Product, TS & Engineering (incl. Intake process, project's governance, Jira administration ect.)
- Ensure key demand is being delivered by your Platform teams and relevant changes are driven downstream
- Drive planning & prioritisation, create roadmap, track value & success. Manage roadmap demand, create committed plans, track top level
- Run high performing delivery teams, continue to evolve delivery practices and drive a culture of continuous improvement
- Conduct high quality project management on key strategic initiatives
- Create and manage appropriate steering and governance to executive level
- Resolve top level risks and issues
- Be a single point of contact for Global payments project managers leading the projects impacting ZMS info resources
Management Operations:
- Responsible for Executive level management operations
- Drive quality executive reporting which provides top level highlights, successes, and tracks achievement of OKRS
- Manage top level risk management process