Smart Flex is among leading staffing agencies that supplies employees to renowned international and domestic companies.

Our client is the largest independent business process technology outsourcing company in Southeast Europe. Together we are seeking for a passionate customer-oriented individuals to fill the role of:

Customer Care Specialist for Danish Market (m/f)

What would be your tasks?

daily communication with customers in Danish language through phone, e-mail and chat
helping customers with delivery, returns, payments and a lot more
ensure that all inquiries are answered in accordance with set procedures and guidelines
documenting all information according to standard operating procedures
maintaining high customer satisfaction.

What kind of person are we looking for?

someone with excellent knowledge of Danish language (C1), written and spoken (communication with native speakers)
a friendly person with the ability to multitask and being responsive to customer needs, with exceptional communication and problem-solving skills
previous customer support experience can be an advantage.

What do we offer?

position that doesn't require making sales or outbound calls!
100% work from home
working hours: full time/part time (minimum 24h per week)
employment contract: fixed-term, student employment agreement (35,00 HKR per hour)
equipment provided while working at home
referral bonus - refer a friend and earn up to 1000 HRK per person (depending on the project)

Customer Care Specialist for Danish Market (m/f)

Smart Flex d.o.o.

Smart Flex d.o.o.

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