Due to an expansion of our team, we are looking for an enthusiastic and motivated:
Customer Service Specialist (m/f).
What You'll Be Doing
As a key member of the team, you will get direct feedback from our customers that will inspire us to improve our products every day, and help them in their journey with EMPWR. You will also:
- coordinate, monitor and organize the process of shipping finished products
- conduct legally necessary administration
- solve customer reclamations
- communicate with customers about the availability of materials, deliveries, pick-up agreements
- prepare monthly reports: Intrastat , shipment of goods within the EU
- update and manage database of master data in SAP
- take care of the stock balance of finished products