Branch Operations Assistant (m/f)

We’re looking for travel enthusiasts with a passion for guest service for our depot in Split - Kaštel Štafilić. You’ll be the face of our company, reporting directly to the Croatia and Italy Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot. What will you work on? - Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs - Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition - Oversee bookings, manage inventory, suppliers and cleaning services - Opening and closing duties required for each shift - Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly - Prepare and clean our campervans - Maintain our campervans in top condition and monitor maintenance and repairing needs - Assist in reselling campervans, preparing and showing them to prospective buyers

Who are we looking for? - You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable - You’re fluent in English (mandatory) - You’re eligible to work in Croatia, have a valid driver's licence and feel confident enough to drive a campervan (mandatory) - You’re a responsible person who takes their work seriously and can be relied upon - You’re well-organized, and you’re good at solving problems