http://www.manpower.hrAvenija Dubrovnik 16, 10 000 Zagreb<b>ManpowerGroup Croatia</b>, on behalf of Client - <b>Majorel</b>, an international service company specialized in customer experience and business process outsourcing with more than 50,000 employees, is looking for ideal candidate to fulfill the position of <b>Training & Quality Manager</b> (m/f).
Are you: passionate about <b>Quality</b>?
Leading people within a growing project and company?
Excited to provide exceptional customer service by <b>training</b> the team and the Company?
If your answer is Yes, then <b>apply now</b>!
We are currently looking for a <b>Training & Quality Manager</b>. You’ll join a well-established and high performing project looking to achieve success on long term strategy.
As a Training & Quality Manager you’ll be responsible for developing the quality-monitoring plan defined with the clients, meeting its quality targets and implementing the continuous training plan aimed at the defined objectives. You will also ensure that the training given to the CSRs solve the shortcomings detected by the audits and that these are perfectly trained for the effective performance of their functions.
