General Manager (m/f)

- Lead and oversee operations across four locations of Museum of Illusions (Zagreb, Split, Valencia, Sevilla), with direct management of the Zagreb site - Manage and coordinate local managers across international locations, ensuring alignment and performance - Define priorities, timelines, and responsibilities to ensure effective execution - Drive operational stability while continuously optimizing existing processes - Lead and develop B2B sales and marketing initiatives - Build and maintain partnerships and drive event-based revenue opportunities - Monitor performance metrics and adapt strategies accordingly - Identify operational bottlenecks and proactively resolve issues (including hands-on involvement when needed) - Establish clear structures, processes, and accountability to ensure scalable and efficient operations

- Proven experience in leading teams and managing operations (actively improving performance across several locations, identifying growth opportunities and turning them into actionable initiatives, such as visitor targets) - Strong organizational and delegation skills - Ability to manage multiple initiatives and priorities simultaneously - Hands-on mindset - Strong sense of ownership and accountability - Ability to work effectively with diverse teams - Flexibility and willingness to travel regularly to Spain - Knowledge of Spanish is considered as an advantage