Customer Success Specialist SEE (m/f)

Your place in the team: PlanRadar is based in Vienna, which has been ranked the best city in the world for quality of life for the last 10 years in a row. As a member of our expert Customer Success team, you’ll be based out of our spacious Vienna office. Our building is right in the heart of town, close to the best of what the city has to offer: great restaurants, music, museums and more. As a vital part of the team, there’s a lot of room for creativity and personal development, with training available to help you reach your full potential. There’s space to test your ideas and to collaborate with your colleagues from other regions and departments. Your role also comes with a competitive salary and an uncapped performance-related bonus. Outside of work, you’ll find a truly supportive environment, with team events, free coffee, breakfast and Friday beers. What you’ll get to do: As a member of our Customer Success Team, you are the point of contact for our existing customers in the SEE region and will help their companies to use our product to its fullest potential. This is a fantastic opportunity for motivated and competent people who want to be an important part of a rapidly growing scale-up in the B2B SaaS space! Among other things, you will - Advise and support users after they become customers - Proactively demonstrate possible use cases and best practice - Care for and improve relations with existing customers - Be the interface between existing customers and sales teams

Who you are: - You have professional experience in a similar position - You are experienced in web applications and mobile devices - You have a high IT affinity and basic understanding of IT systems - You have a strong technical understanding - You speak Croatian natively and have excellent English language skills - Ideally you have Slovenian language skills - Your way of working is independent and solution-oriented - You are a sales talent with strong communication skills