Business Analyst (m/f)

Asseco SEE is looking for proactive Business Analyst who will work in young and dynamic team with software developers, product and project managers in our Authentication department. Position is available in our office in Zagreb, Croatia. Why is this job exciting? - We are working on modern solutions in the field of banking and fintech industries for some of the biggest players and banks in the region and worldwide. - Team focuses on successful realization of enterprise and mobile applications with high level of quality and customer satisfaction. - Working with people at all levels from Directors and Heads of Function to developers, testers, client services representatives - No two assignments are ever the same - Exploring new ways to combine security with user experience What are the key challenges and goals? - Determine client and end-user objectives by studying business function, gathering information, evaluating output requirements and formats - Create and present business, functional, and technical specification for the solution - Define project requirements, identifie project phases and deliverables - Monitor project progress, identifie issues, recommends mitigation actions, control the scope, and identifie change requests - Prepare technical reports by collecting, analyzing, and summarizing information and trends - Maintain system protocols by writing and updating procedures - Support the sales and presales teams by serving as a technical and functional subject matter expert

We are looking for someone who has: - Bachelor or Master Degree required in Computer science, Information Technologies, or related field - Advanced knowledge of English language, allowing fluent communication and writing documentation - 3+ years of experience within ICT industry as Business Analyst or similar role - Experience with change management, requirements tracking, reporting, and document management systems is an asset - Knowledge of banking applications and processes is a plus - Knowledge of terms related to the security of IT solutions is a plus - Strong analytical skills with the ability to solve problems and formulate recommendations - Good planning and organizing abilities - Ability to work as a member of team that may include remote peers - Strong orientation towards customers, focus on identifying and exceeding their needs - Eagerness to learn and to acquire knowledge - Experience evaluating the security infrastructure (PCI DSS) is a plus