IT Support Engineer (m/f)

Medical IT Solutions is an Information Technology company that specializes in providing comprehensive IT services to the healthcare industry worldwide.
As our team gears up for even bigger things, we're on the lookout for an IT Support Engineer to join our team.

Your Mission

Providing first line support on multiple bespoke applications to English speaking customers
Proactively handling incidents and requests, documenting reproduction steps for escalation
Creating internal and external documents
Assisting in projects as needed
Working in an international environment with domestic and international customers
Ensuring compliance with standards, regulations, and data protection practices

Your Skills

Strong communication skills, both written and verbal in English
Ability to work independently or as a part of a team
Willingness to learn and adapt quickly while maintaining attention to detail
Desirable skills include experience in Windows and Linux operating system environments, knowledge of service desk tools and practices
Analytical, problem-solving, and logical thinking skills to identify and communicate solutions to customers competently

Advantageous:

A computer science degree or equivalent studies
Knowledge of VMWare, Networking, Docker, Kubernetes and Azure cloud
Experience in database administration (e.g. MariaDB, MongoDB)
Knowledge of German (written and verbal)

What we offer

Dynamic work culture
Continuous learning opportunities
Competitive salary & bonuses
Work-life balance support
Flexibility and hybrid work mode
Collaboration with a diverse, global team on significant projects

Are you ready to join the team? If you're all about tech, teamwork, and a whole lot of fun, we want to hear from you! Apply for the position and let's make some tech magic together.

NEW POSITION!

WE ARE HIRING!

What Do You Say?

IT Support Engineer (m/f)

Medical IT Solutions d.o.o.

Medical IT Solutions d.o.o.

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