Povratak

Vessel & Office IT Support Engineer (m/f)

Thome Croatia d.o.o.
Prijava do: 28. 06. 2025.
Lokacija rada: Zadar

Opis posla

Responsibilities - Vessel and Office IT Support Engineer is responsible for ensuring the smooth and secure operation of the company’s IT infrastructure and providing technical support to offices and vessel users, including installing, configuring and updating computer hardware, software and operating systems in all offices under his/her responsibility and vessel environment, in accordance with standing Company IT policies Office IT Support: - Deliver first-line support to office staff for hardware, software, and network issues - Manage user accounts, email services, and permissions using platforms such as Microsoft 365 and Active Directory - Monitor and maintain office IT infrastructure including printers, VoIP systems, switches, and routers - Provide support for remote access solutions and video conferencing tools - Administer and monitor company-wide networks and server systems (both vessel and office) - Maintain backups, perform data recovery operations, and ensure data integrity - Implement and monitor IT security measures and ensure compliance with industry standards (e.g., IMO Cyber Risk Management guidelines) - Prepare and maintain IT documentation including network diagrams, system configurations, and support logs - Assist in audits and ensure compliance with internal IT policies and maritime regulations - Participate in IT projects such as system migrations, fleet-wide software deployments, and hardware standardization - Coordinate with third-party vendors and service providers for procurement, support, and warranty issues - Provide basic IT training to seafarers and office staff - Promote awareness on cybersecurity best practices Vessel IT Support: - Provide remote and on-site IT support for all vessels under management - Maintain and troubleshoot onboard IT infrastructure including servers, workstations, satellite communication systems (VSAT, FleetBroadband), and networks - Install, configure, and update vessel software and hardware systems - Ensure cybersecurity protocols are implemented and followed onboard, including antivirus and firewall configurations - Assist with planned maintenance and upgrades during dry-docking or port stays - Maintain continuous communication with the Vessel Manager and Technical Department to ensure alignment on IT requirements, priorities, and support needs across the fleet Authority: - Vessel and Office IT Support Engineer has the authority to act on the directives of the Vessel and Office IT Supervisor to ensure smooth and secure operation of all the offices under his care and vessel IT infrastructure
Vrsta poslaNa određeno vrijeme, Stalni radni odnos

Potrebno obrazovanje, znanja i vještine

Required Qualifications and Experiences: - Bachelor’s degree in a relevant field and/or industry-recognized IT certifications (e.g., Microsoft, CompTIA) - Minimum of 3 years of hands-on experience in the installation, maintenance, and troubleshooting of standard office hardware and software systems - Strong proficiency in PC hardware and software, with working knowledge of virtualization platforms, basic networking concepts, and basic cybersecurity practices - Excellent communication skills, with a proactive, solution-oriented approach and the ability to support both technical and non-technical users effectively - Willingness and ability to travel worldwide assisting our managed ships at any time
Stručna spremaViša stručna sprema, Sveučilišni prvostupnik
Minimalne godine radnog iskustva3

Poslodavac ti nudi

Core Values: - Safety - Transparency - Relationships - Innovation If you are qualified and enthusiastic about joining our team, please apply via application link.
THOME CROATIA d.o.o.
THOME CROATIA d.o.o.
https://osmthome.com/7. domobranske pukovnije 1, 23 000 ZadarOSM Thome, is the result of a merger that was activated in 2023 between the OSM Maritime Group and the Thome Group. OSM Thome currently employs approximately 31000 people at sea and onshore, maintains 30+ offices in various locations across continents, and manages around 1000 vessels. The company’s core services are (Full) Ship and Crew management. In addition, we offer several other Ancillary Services, including OSERV Catering, New Building Supervision, Dry Docking, Ship Repair and Maintenance, Port Agency Services, Maritime Insurance, Medical Services, and others. As the leading provider of technical and digital asset management services to the offshore and maritime industry, we work closely with our customers and partners to ensure their success 24/7. The reason we deliver outstanding services is first and foremost down to our people. Both onshore and offshore, OSM Thome has always been driven by a strong team spirit, and a united drive to deliver superior performance. We care about employees, and it is shown in their performance. OSM Thome is a forerunner in promoting a greener shipping industry by actively engaging and managing sustainable initiatives towards the environment and the community. Aligned with the UN’s Sustainable Development Goals, OSM Thome ensures that policies, strategy, and sustainability initiatives are strictly followed to pursue consistent growth and opportunities in the shipping industry while adhering to its environmental ideals.
Potreban broj zaposlenika1
Oglas objavljen29. 05. 2025.
Prosječna neto plaća u kategoriji IT, telekomunikacije iznosi 1690.26 EUR*
Saznaj plaću za željenu poziciju prema svojim kvalifikacijama!Usporedi plaću*Prikazana plaća nije plaća poslodavca oglasa koji gledate, već prosjek plaće te kategorije u Hrvatskoj