Data Center Infrastructure Engineer (m/f)

As a member of the Global Finance Security team in Zagreb, you are responsible for critical infrastructure systems in the global data center to manage and monitoring the infrastructure. You partner closely with other operations, tools, quality assurance, customer support and development teams to keep the services more reliable and performant each day. You love to investigate problems, solve issues, and work with an agile team that is always thinking first about our customer’s experience. What you get to do every day: - Directly impact availability and performance of the customer global infrastructure for more than 100,000+ Users. - Real time Monitoring, status, and metric tools that report on activities across Clients Infrastructure - Monitoring, troubleshooting of SAN Infrastructure problems along with other Global Operation Team Engineers - Responsible for ensuring that SAN Infrastructure services run efficiently without interruption by alerting and major performance risks and disruptions - Identify improvements and upgrades to our architecture, and collaborate with other Global teams to get them into production as requested (SLA/KPI) - Contribute to compliance documentation and operation process - Participate in incident response and resolving issues with Global Operations and other Engineering groups

What you bring to the role: - Education in relevant technical field and a minimum of 2+ years supporting critical infrastructure systems - Knowledge of monitoring platforms and applications - Experience with monitoring tools such as Brocade Network Advisor, Virtual Instruments and NetApp OCI - Drive to complete activities with precise detail and organize work in a meticulous manner - Experience in a Linux environment - Understanding of IT operational processes including Incident and Problem Management - Enthusiasm for working in a high paced environment while remaining analytical and detail oriented - Exceptional communication skills both written and verbal, with a strong attention to detail - Collaborative, upbeat work ethic where you can take ownership and have fun - ITIL Certification is an advantage - Tickets Systems like Remedy on Demand and Service Now - Criminal record certificate - Driving license category B