Specialist (m/f)

Specialist (AD6) – ITOC-, within the ICT Business Area, ICT Operations Group, IT Operations Centre Team at Europol (ITOC), Europol/2014/TA/AD6/176. Under the supervision of a Team Leader within the ITOC, the successful candidate will participate in the ongoing monitoring, maintenance and support of the IT Data Centre and related IT Server and Network Infrastructure. The main responsibilities may include: - Monitor proactively and continuously all layers of the deployed ICT infrastructure, including virtualised and non-virtualised server hardware, operating systems and applications, network and telecommunication devices, including 3rd party services, middleware and applications within a structured ITIL based environment, assisted by the relevant tools - Identify incidents and proactively detect anomalies or patterns that may result into problems for the availability, stability, performance or capacity of the systems - Contribute to the structuring, maintenance and development of the technical knowledge base supporting the IT Operations Centre activities - Support and maintain the Telephony & Network infrastructure of Europol to include production and preproduction environments; - Be responsible for the execution of planned maintenance operations as described by the applicable procedures - Perform any other related tasks, as assigned by the line manager For a full description of the tasks and responsibilities, of the eligibility criteria and of the selection criteria (professional experience, professional knowledge, technical and social skills and competencies) please refer to the Vacancy Notice Ref. No. Europol/2014/TA/AD6/176 on Europol’s website.

We are looking for IT specialists from all EU Member States, who have: - At least 3 years Administration experience in an engineering team environment, dealing with telephony and network infrastructure - Proven experience in the design, rollout and maintenance of enterprise Cisco VOIP Telephony solutions - Proven experience in the support of Cisco Networking solutions in particular the NEXUS product line; - Knowledge of Cisco Networking Platforms to the level of CCNP Routing & Switching and in particular the Cisco Nexus Platform How to apply Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website www.europol.europa.eu for further details on the application process and the selection procedure. You can apply until 18 January 2015.