Danish retail chain is looking for a competent and business oriented Help desk/Service centre supporter with potential to develop with the business. We already have stores in Slovenia, Croatia and Bosnia and in spring 2011 we will enter the Serbian market. The Service Centre Supporter will be responsible for supporting all stores and administration in IT and system related issues.

Service Centre Supporter

Your main tasks:

To ensure that all stores have a good knowledge of rules, routines, procedures and our store systems
To train and educate the staff in how to work with and how to use the systems
To ensure that all hardware and software is ordered, delivered and tested before a new store opening
To develop and improve administrative routines and procedures

What do we expect from you?

That you have a some experience with support or help desk from a similar position
That you are service minded and has a friendly , open and patient approach
That you are flexible and willing to serve the stores 24/7
That you are fluent in English and can make yourself understandable in Slovenian

What can you expect from us?

An immense development opportunity; personal and professional
An opportunity to be a part of establishing a new service centre function covering West Balkans
An intense and customized introduction period
An attractive and salary package

The ideal candidate has retail experience and is used to work with store systems. Your educational background is less important but you must have an interest in IT and be a good communicator. Candidates with no retail background must be willing to work in one of our stores in order to get familiar with the store systems.

The Service Centre supporter will have a daily reference to the Financial Manager and a professional reference to the Service Centre Manager.

The job is based in Zagreb but travelling activity within Croatia, Slovenia and Bosnia should be expected.

Interested? Then send your CV and application in English to HR department not later than February 20th 2011 on posao@jysk.com or to JYSK West Balkan, Zadarska 80, 10000 Zagreb, Croatia.

JYSK is a Danish Retail Company owned by Lars Larsen and founded in 1979. Today JYSK is an international group with more than 1750 stores in 34 countries, a staff about 16.000 people and a turnover of Euro 2,5 billions.

www.jysk.com/hr

Service Centre Supporter (m/f)

JYSK d.o.o.

JYSK d.o.o.