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Fundraising Officer (m/f)

WWF Adria
Prijava do: 01. 07. 2025.
Lokacija rada: Zagreb

Opis posla

We are looking for a proactive and well-organized Fundraising Administrator to take on a fully operational role, supporting the daily delivery of campaigns and ensuring seamless coordination across all fundraising activities. About the Role WWF Adria is entering an exciting phase of growth, expanding its Individual Giving (IG) program with a strong focus on digital fundraising and the recent launch of Face-to-Face (F2F) fundraising. We are looking for a proactive and well-organized Fundraising Administrator to take on a fully operational role, supporting the daily delivery of campaigns and ensuring seamless coordination across all fundraising activities. This role is ideal for someone with hands-on fundraising experience who enjoys managing multiple tasks—ranging from F2F logistics and CRM oversight to donor care, payment processing, and interdepartmental collaboration. You will play a vital role in supporting the implementation and optimization of IG campaigns, ensuring a positive donor experience and operational excellence. Key Responsibilities: 1. Fundraising Campaigns & Operations - Coordinate logistics and site bookings for Face-to-Face fundraising. - Manage the preparation and distribution of campaign materials. - Support training for NGO F2F fundraisers. - Provide day-to-day support and oversight of F2F agency activities. - Handle donor inquiries and ensure timely, high-quality supporter care. - Support donor retention efforts, including basic retention calling. - Maintain the annual fundraising calendar and coordinate seasonal campaigns (e.g., Earth Hour, Back to School, End-of-Year Giving). 2. Cross-Team Collaboration - Liaise with other departments (e.g., communications, finance, operations) to ensure smooth campaign execution. 3. Payment Processing - Manage recurring and one-time donor transactions. - Ensure accurate and timely processing and reconciliation of payments. - Work closely with finance and operations teams on donor financial records. 4. CRM Management & Reporting - Maintain donor data accuracy in the CRM system (Salesforce). - Track campaign performance and prepare regular reports across all IG channels. - Provide campaign insights and data to support decision-making by the Head of Individual Giving.
Vrsta poslaNa određeno vrijeme

Potrebno obrazovanje, znanja i vještine

Qualifications and Skills - At least 3 years of experience in fundraising or a related operational role. - Bachelor's degree in Marketing, Business, Communications, or a relevant field. - Strong project management skills with the ability to meet deadlines and juggle competing priorities. - Hands-on experience with CRM systems (Salesforce preferred) and reporting tools. - Excellent communication skills in English; proficiency in a regional language is an asset. - Detail-oriented with strong coordination and collaboration skills. - Enthusiastic about WWF’s mission and comfortable working in a fast-paced, purpose-driven environment. - Aligning with the core values of the WWF: courage, collaboration, respect and integrity. - Demonstrates WWF behaviours in ways of working: strive for impact, listen deeply, collaborate openly and innovate fearlessly.
Stručna spremaVisoka stručna sprema, Magistar struke
JezikEngleski (B2)
Minimalne godine radnog iskustva3

Poslodavac ti nudi

Are you interested in this position and do you recognize yourself in the above profile? Then we invite you to express your interest until July 1st 2025 by sending motivation letter and CV in English via application link. Only candidates selected for interviews will be contacted, and for selected candidates interview will be held virtually.
WWF ADRIA -UDRUGA ZA ZAŠTITU PRIRODE I OČUVANJE BIOLOŠKE RAZNOLIKOSTI
https://www.wwfadria.org/Boškovićeva ulica 2, 10 000 ZagrebWWF is one of the world’s leading non-governmental and non-profit organizations for nature conservation. WWF has been established in 1961, and has representative offices in over 100 countries across the globe and approximately 7000 employees. The organization is proud of its supporters of over five million people. WWF Adria is representing WWF within the countries of Adria/Western Balkans with approximately more than 40 employees. It operates through a WWF Adria office in Zagreb (Croatia), WWF Adria-Serbia office in Belgrade, and partner organizations and consultants within the rest of the region. To implement its conservation goals WWF Adria operates in the structure of different programmes: Marine, Freshwater, Protected Areas & Governance and Wildlife, which are contributing to protection of different ecosystems. As an international organization, we support a working environment of diversity based on justice and mutual respect. We therefore welcome every application - regardless of ethnic, social and national origin, gender, religion, age, disability, sexual orientation, marital status and political views.
Potreban broj zaposlenika1
Oglas objavljen11. 06. 2025.
Prosječna neto plaća u kategoriji Marketing, PR i mediji iznosi 1317.94 EUR*
Saznaj plaću za željenu poziciju prema svojim kvalifikacijama!Usporedi plaću*Prikazana plaća nije plaća poslodavca oglasa koji gledate, već prosjek plaće te kategorije u Hrvatskoj