Facilities Specialist (m/f)

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 10000+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.

As Facilities - Specialist your role will be to maintain the smooth running of AMS Office in Zagreb, by ensuring that the office space is safe, secure, and fully operational, managing AMS assets and access cards, as well as ensuring that local H&S regulations are met with office presence of trained first aid and evacuation personnel. You will also report into and support AMS Country Lead in their daily work, be the local interface on the ground for internal HR team as required.

This role is a part-time and requires daily office presence in Zagreb, Croatia.

Key Accountabilities:

Management of Access Cards – reallocation of keys depending on starters/leavers, troubleshooting.
Proactive booking of desks for new joiners
Management of AMS assets – receipt and return of laptops/peripherals. Organise shipping of assets back to central store. Retaining small stock of peripherals, re-ordering in a timely manner when necessary.
Educating local staff on use of Sign-In App as part of new staff induction
Be trained and own local HSE for onboarding and ensuring training schedule in IGNITE completed
Support HR with any local support such as translations of documents, employee handbook updates or engaging local vendors ie training companies, medical check providers
Manage local relationships with local vendors for HR
Manage local relationship with local vendor for facilities/tech.
Organise / facilitate internal and external events to ensure that they are successful. Identify local catering companies where appropriate to support such events
Be point of contact for central function teams
Be point of contact for leased office provider
Report any needs for repair or renovations to lease provider.
Manage office supplies including kitchen facilities and stationery.
Opening mail and distributing accordingly ensuring confidentiality when required
Support office emergencies e.g. First Aid or Fire Evacuation procedures and escalate, where appropriate.
Participate and contribute to ad-hoc Facilities / HR projects and continuous improvement initiatives.
Support creating and organizing local engagement and volunteering plans

Skills & Experience:

Fluency in English – both verbal and written.
Minimum of one year’s experience in a Facilities, Administration or Customer Service role.
Excellent time management and organisational skills.
Experience of working in a deadline driven environment.
Excellent customer service skills.
Proficiency with the Microsoft Office Suite.
Ability to multi-task and prioritise workload.
Strong attention to detail.
Availability and willingness to work from AMS Office in Zagreb.

Our offer:

Broad opportunities to develop both within the organization and personal area
Clear and stable career path and work environment supporting work-life balance
Professional training programme and possibility to use innovative recruitment technology
Range of benefits including private medical insurance, transportation and meal allowances any many more.
Opportunity to get engaged in additional initiatives including Employer Branding, Corporate Social Responsibilities and Social Fund events or become an Internal Trainer

Facilities Specialist (m/f)

AMS

Alexander Mann Solutions Ltd

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