- Disciplinary and professional leadership of field service technicians
- Daily exchange with service technicians at your assigned station, including ongoing performance monitoring
- Conducting appraisal and feedback meetings, including derivation of suitable development measures
- Developing your team and ensuring an optimal team structure for efficient order processing
- Conducting safety briefings and ensuring compliance with all occupational safety standards, including accident analyses
- Ensuring full compliance with legal requirements
- Identifying training needs and organizing the participation in internal and external trainings
- Reporting to the management and deriving actions from relevant KPIs
- Ensuring transparent communication through regular team and fitter meetings
- Close coordination and collaboration with various departments and other subregions
- Planning and organizing travel activities for the service team working abroad