Driver and Administrative Support Officer (HRV24.154)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category - Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory - Driver / Messenger

Job Description (Roles and Responsibilities)

Who are we?

The British Embassy in Zagreb is part of a world-wide network, representing British political, economic, and consular interests overseas, and is the representative office of the UK government in Croatia, led by the Ambassador. We are an ambitious, engaged, and motivated team, we support each other, and we do our best to develop and fulfil our potential. We are champions for diversity, inside and outside the Embassy. We welcome applications from any suitably qualified individual, whatever their gender, ethnicity, sexuality, disability, or other difference.

Main purpose of job:

We are looking for a responsible, organised, safety-conscious and proactive Driver and Administrative Support Officer for our Embassy, to support the Ambassador and Embassy team through everyday work and delivery of UK priorities. They will do this by providing excellent, safe, timely and proactive driving support. Additionally, the role will include other driving support (eg delivering and collecting of packages, arranging vehicle maintenance etc).

When not providing transport for colleagues, the successful candidate will support the Embassy’s Corporate Service Team with administrative tasks to support the smooth running of the Embassy.

The ideal candidate will enjoy being behind the wheel, seeing new places and meeting new people. They will be a team player who is happy to help colleagues and learn new things.

Roles and responsibilities:

Working in a busy environment, ensure key Embassy team (including Ambassador and Deputy Head of Mission) are driven to/from events, meetings, and engagements in a safe and timely fashion
Working closely with the Executive Assistant/Embassy teams to plan transport requirements
Looking smart and presentable when on duty, as per internal regulations for uniforms
Gaining knowledge and operating a wide variety of vehicles
Organising up-keep and maintenance of official Embassy vehicles; assisting other diplomatic staff with vehicle related administrative procedures
Assisting with planning and delivery of transport for particularly complex or high-profile events
Assisting with delivery of transport logistics for UK VIP visits (eg ministerial and senior officials)
Ensuring embassy vehicles are prepared, ready for use and always have a high level of cleanliness and safety
Keeping accurate mileage, fuel consumption and carbon footprint records
Maintaining the safety of vehicles and adhering to the traffic laws and regulations
Building and maintaining the network of key stakeholders at the Embassy and elsewhere to help the team effectively deliver high profile visits/events
Handling luggage in a secure manner
On foot hand deliveries in the vicinity of the office

This role would also include elements of office and administration support. The exact tasks will depend on team priorities but are likely to include elements of:

Office management
Admin support for Corporate Services
Ad hoc purchases and associated accounting for those purchases

Essential qualifications, skills and experience

Our Ideal Candidate shows:

Proficiency in Croatian, minimum C1 level and minimum of B2 level of English
Valid EU driving licence & Clean driving record for at least two years
Minimum of 3 years of experience working as a professional driver
Great professional driving skills and experience
Understanding a motor vehicle functionality / Familiarity with vehicle maintenance;
Ability to drive for extended periods
Ability to work under pressure and as part of a team
Strong interpersonal skills
Excellent communication skills
Strong time management skills
Ability to interact with senior colleagues
Absolute discretion and the ability to keep information seen or heard in confidence
Adaptability to the changes

Desirable qualifications, skills and experience

Nice to have:

Proficiency with Microsoft Office, i.e. Outlook, Excel, Teams, Word, etc.
Experience of working for government/a diplomatic mission/international organisation and knowledge of protocol and handling of ministers etc.
Good knowledge of wider Zagreb/Croatia road/motorway system
Secure driving certificate

Required behaviours

Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together

Application deadline: 12 May 2024

Grade: S1

Type of Position: Full-time, Permanent

Working hours per week: 39.5

Region: Europe, Eastern Europe & Central Asia

Country/Territory: Croatia

Location (City): Zagreb

Type of Post: British Embassy

Number of vacancies: 1

Salary Currency: EUR

Salary: € 1,510.89 gross

Start Date: 24 June 2024

Other benefits and conditions of employment:

This is a full-time, permanent contract. The monthly salary for this position is €1510.89 gross + €47.78 transport allowance.

The position is based on a 39.5 hour working week. However, due to the nature of the work there is the requirement to work some irregular hours, particularly starting early and finishing late, during the working week. There may also be requirements for longer journeys, to work on weekends or stay overnight during official trips outside Zagreb. The successful candidate will be entitled to overtime payments for working additional hours as and when required.

The successful candidate will be subject to professional background and security clearance and must have pre-existing work authorisation for Croatia in order to apply.

Staff recruited locally by the British Embassy in Zagreb are subject to Terms and Conditions of Service according to local Croatian employment law.

Visa/Passport requirements: Candidates must currently hold the independent right to live and work in Croatia.

The British Embassy is committed to flexible working and providing a workplace that promotes diversity. Applicants should detail any flexible working requirements in their application.

Additional information:

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

FCO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCO will not meet the costs connected with relocation if offered a position.

*Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C1 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFR. Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Link for Application: Link

Driver and Administrative Support Officer (m/f)

British Embassy Zagreb

British Embassy Zagreb

Prosječna neto plaća u kategoriji Promet, transport, pomorstvo iznosi 1246.67 EUR*