Carinski agent / Customs Broker (m/f)

We are looking for an experienced Customs Broker (m/f) to join an international logistics and freight forwarding company in Zagreb. In this role, you will be responsible for managing customs clearance procedures, preparing and processing customs documentation, and ensuring compliance with Croatian and EU customs regulations. Key Responsibilities: - Prepare, process, and submit customs declarations for import, export, and transit shipments - Handle customs clearance procedures in accordance with Croatian legislation and EU customs regulations - Ensure accuracy and completeness of customs documentation, including commercial invoices, packing lists, certificates of origin, and transport documents. - Classify goods according to applicable customs tariff codes (HS codes) - Calculate customs duties, VAT, and other applicable taxes and charges - Communicate and coordinate with Croatian Customs authorities, clients, carriers, and internal freight forwarding teams - Monitor customs procedures and ensure timely clearance of shipments - Handle customs-related queries, discrepancies, and documentation issues - Advise clients on customs requirements, import/export restrictions, and applicable procedures - Maintain accurate customs records and ensure compliance with internal procedures and legal requirements

- Previous experience in customs brokerage or customs clearance, ideally within a freight forwarding or logistics company - Customs broker licence - Good knowledge of Croatian customs regulations and EU customs legislation - Practical understanding of import, export, and transit customs procedures - Knowledge of customs tariff classification and customs documentation - Experience working with customs declaration systems and relevant IT tools - Good communication and organizational skills - Accuracy, attention to detail, and the ability to work independently - Fluent Croatian and good command of English - Motivation to develop professionally and potentially take on broader regional responsibilities in the future The ideal candidate has hands-on experience in customs brokerage, a strong understanding of import and export procedures, and the ability to coordinate effectively with clients, customs authorities, and internal operations teams.