Key Responsibilities:
- Lead operations across all departments, including front office, housekeeping, maintenance, and F&B
- Develop and implement strategies to improve efficiency, service quality, and revenue growth
- Oversee financial management, including budgets, payroll, purchasing, and supplier relationships
- Ensure exceptional guest experiences, quality standards, and safety across all operations
- Closely oversee Front of House, tracking guest requests, daily activity, and supporting staff in resolving concerns or personally resolving challenges as needed
- Recruit, train, and mentor staff, fostering high-performing and collaborative teams
- Drive sales and business development, managing partnerships, group bookings, and special events
- Independently resolve operational issues across all departments while balancing daily operations with strategic growth
- Represent Tara’s Lodge professionally to guests, partners, and ownership