On behalf of our client Konecranes d.o.o., a global leader in material handling solutions, we are looking for a responsible and proactive individual for the position of Operations Manager (m/f).

Operations Manager (m/f)

Location:

Gornji Stupnik

What can you expect:

Management of all operational field service activities (day-to-day business) of a branch office in connection with the execution of service orders, among other things regarding safety, customer satisfaction and customer consulting
Service project management:
- Management of discrepancies between planned and available labor/materials
- Material requirement and preparation and tracking of opportunities and leads derived from operational activities
- Ensuring timely fulfilment of the agreed scope of service
- Ensuring the productivity, capacity utilization and availability of field service technicians
Responsibility for the day-to-day business in Branch
Troubleshooting
Determining equipment requirements for employees and ordering according to the internal regulation
Active customer care incl. inside sales activities

What skills and knowledge should you have:

Minimum of 3 years of work experience in similar roles
Leadership and strong communication skills
Good technical and commercial understanding
Organizational skills and social competence
Customer focus and orientation
Resilient personality with positive energy and committed to achieve targets and motivate others
Excellent knowledge in spoken and written English language

What we offer:

Competitive base salary
Summer and Christmas bonus
A company car available 24/7
Employee Share Saving Scheme
Hybrid work policy
Additional trainings and education opportunities

If you are interested in the mentioned position and meet the application requirements, please send your CV via application link. Please note that only candidates who meet the requirements will be contacted for further steps in the selection process.

MANPOWER d.o.o. za privremeno zapošljavanje
MANPOWER d.o.o. za privremeno zapošljavanje i posredovanje pri zapošljavanju, Zagreb, Avenija Dubrovnik 16, OIB 35539279541, na osnovu rješenja Ministarstva gospodarstva, rada i poduzetništva, KLASA: 102-02/09-04/02, UBROJ: 526-08-02-02/2-09-2 društvo je evidentirano u Knjigu evidencije agencija za privremeno zapošljavanje pod brojem 28/09, a na osnovu potvrde Ministarstva rada, mirovinskog sustava, obitelj i socijalne politike, KLASA: 102-02/21-03/28, UBROJ: 524-04-01-02/1-21-2 u Knjigu evidencije fizičkih i pravnih osoba koje obavljaju djelatnosti u svezi sa zapošljavanjem pod brojem 253/21

Operations Manager (m/f)

MANPOWER d.o.o.

Manpower d.o.o.

Prosječna neto plaća u kategoriji Management iznosi 2686.74 EUR*