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Recepcionar (m/ž) / Receptionist (m/f)
Iceberg International Trading d.o.o.
Prijava do: 03. 02. 2024.
Lokacija rada: Skradin
Opis posla
Scardona Park Luxury Accomodation traži visoko motivirane osobe spremne za rad u dinamičnoj atmosferi hotelijerstva. Nudimo Vam mogućnost zapošljavanja na radnom mjestu:
Recepcionar (m/ž) na recepciji u Scardona Park Luxury Accomodation.
Opis posla
- zaprimanje i unos rezervacija te poslovi prijema, prijave i odjave gostiju
- izrada rezervacija i prodaja smještajnih kapaciteta "walk in“ gostima
- naplata usluga smještaja te prodaja izleta i dodatnih usluga
- odgovaranje na upite gostima (putem emaila, telefona,booking sustava)
- pružanje informacija o uslugama i sadržaju hotela i destinacije
- rješavanje jednostavnih prigovora gostiju
- unos i ažurno vođenje podataka o gostima u hotelskom sustavu
- suradnja s ostalim odjelima hotela u cilju zadovoljstva i ispunjavanja zahtjeva gostiju
- rad u skladu s propisanim radnim uputama
- ostali poslovi prema uputama voditelja recepcije
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Scardona Park Luxury Accomodation is looking for highly motivated people ready to work in the dynamic atmosphere of the hotel industry. We offer you the possibility of employment at the workplace:
Work at the reception in Scardona Park Luxury Accommodation.
Job description:
- Receipt and entry of reservations as well as reception, check-in and check-out of guests
- Making reservations and selling accommodation capacities to walk-in guests
- Billing for accommodation services and sale of excursions and additional services
- Answering guest inquiries (via email, phone, booking system)
- Providing information about the services and content of the hotel and the destination
- Solving simple guest complaints
- Entry and up-to-date management of guest data in the hotel system
- Cooperation with other departments of the hotel in order to satisfy and fulfill guests' requests
- Work in accordance with prescribed work instructions
- Other tasks according to the instructions of the reception manager
Vrsta poslaStalni radni odnos
Potrebno obrazovanje, znanja i vještine
- radno iskustvo na poslovima recepcije u hotelima (4 zvjezdice i na više; minimalni zahtjev)
- poznavanje engleskog jezika (minimalni zahtjev)
- obrazovanje hotelijersko-turističkog smjera (poželjni zahtjev)
- poznavanje rada na računalu (Excel, Word, Synesis)
- vozačka dozvola za B kategoriju vozila (poželjno)
- pedantnost, sistematičnost i sklonost timskom radu
- visoka razina odgovornosti u obavljanju radnih zadataka
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Conditions:
- Work experience in reception jobs in hotels (4 stars and above; minimum requirement)
- Knowledge of the English language (minimum requirement)
- Education in hotel management and tourism (preferred requirement)
- Computer skills (excel, word, synesis)
- Driver's license for B vehicle category (preferred requirement)
- Meticulousness, systematicity and tendency to work in a team
- High level of responsibility in performing work tasks
Stručna spremaSrednja stručna sprema
Digitalne vještineWord, Excel
JezikEngleski (A2)
Minimalne godine radnog iskustva1-3
Poslodavac ti nudi
- dopunsko zdravstveno osiguranje
- osigurano parkirno mjesto
- mogućnosti napredovanja
- mogućnost cjelogodišnjeg zaposlenja
- rad u smjenama
- radnu uniformu
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What we offer:
- Supplementary health insurance
- Secured parking space
- Advancement opportunities
- The possibility of year-round employment
- Work in shifts
- Work uniform
Iceberg International Trading d.o.o.
https://scardona-park.com/hr/pocetna/Maksimirska 50a, 10 000 ZagrebScardona Park "jedinstveni je turistički projekt u Republici Hrvatskoj. Nekad devastirano industrijsko područje danas je moderno turističko orijentirani kompleks. Uzimajući u obzir razvoj koncepta lokalne zajednice, kao i prepoznavanjem potencijala područja smještenog na samom ulazu u Nacionalni park Krka, uprava je nastojala kontinuirano, izazovno i zahtjevno obnavljati nekadašnje ratom oštećene poslovne prostore. Preostali u granicama nekadašnjih industrijskih prostora, brojni servisi i sadržaji sada su na raspolaganju turistima i stanovnicima lokalne zajednice. "Scardona Park" uspio je sačuvati industrijsku baštinu i uspio je pretvoriti u prepoznatljivu turističku atrakciju, istovremeno poštujući ekološke standarde i postižući smislen suživot s prirodom. --------------------------------------------------------------------------- Scardona Park" is a unique tourism project in the Republic of Croatia. What used to be a devastated industrial area is now a modern tourism-oriented complex. By taking the local community concept development into consideration, as well as by recognizing the potential of an area situated at the very entrance to Krka National Park, the management endeavoured into a continuous, challenging, and demanding restoration of former war-damaged business premises. Remaining within the boundaries of former industrial premises, numerous services and facilities are now found at the disposal of tourists as well as local community residents. "Scardona Park" has succeeded in preservation of industrial heritage and has managed to turn it into a recognizable tourist attraction, simultaneously respecting ecological standards and achieving a meaningful coexistence with nature.