HR Generalist Operations (m/f)

The HR Generalist, Operations provides comprehensive HR support to production teams, ensuring full compliance with labor legislation, health & safety requirements, and internal policies. This role partners closely with Operations leadership to support recruitment, workforce planning, employee relations, and continuous improvement initiatives within the production environment. Responsibilities: - Coordinate end-to-end recruitment for production roles, including collaboration with leaders to define staffing needs, required competencies, and shift coverage - Organize and execute onboarding for production employees, ensuring compliance - Support workforce planning activities related to seasonal peaks, temporary workers, and shift adjustments - Maintain accurate and up to date employee files in accordance with GDPR, Croatian labor legislation, and internal audit standards - Ensure compliance with obligations towards external institutions (e.g., HZZO, HZMO), especially for high-volume production changes - Conduct annual Code of Conduct, Cybersecurity training for shopfloor employees - Administer employee benefits and support payroll-related data collection - Support the implementation and communication of Total Rewards programs, including salary structures, bonuses, and non-monetary benefits. - Assist in compensation benchmarking and salary review processes - Manage leave of absence processes (e.g., sick leave, maternity/paternity leave) and ensure legal compliance - Serve as the first point of contact for employee inquiries on the production floor and escalate sensitive issues as needed - Support conflict resolution processes, mediate discussions between employees and supervisors, and ensure fair and consistent application of HR policies - Manage Ethics & Compliance cases in line with corporate guidelines, ensuring timely investigation, documentation, confidentiality, and follow up actions - Coordinate employee engagement initiatives tailored to Operations - Coordinate communication initiatives with shopfloor workers (e.g. Townhalls, info boards, etc.) - Support talent management activities, including performance review coordination, succession planning, and career development tracking - Maintain HRIS data and generate reports for internal and external stakeholders - Prepare reports and analytics for Operations leadership (e.g., turnover, absenteeism, overtime, productivity KPIs impacting HR) - Participate in HR and Operations projects aimed at improving efficiency, reducing turnover, enhancing employee experience, and supporting cultural initiatives - Identify opportunities to improve HR processes within the production environment and contribute to the implementation of best practices in scope of VOS

- Master’s degree in humanistic or social sciences - Minimum 3–5 years of HR experience, preferably in a generalist or coordinator role in a mid-to-large-sized organization - Strong knowledge of Croatian labor law and HR compliance requirements - Experience with compensation and benefits administration is an advantage - Strong understanding of HR processes, employment legislation, and data privacy regulations - Proficiency in HRIS systems (e.g., HRNET) and Microsoft Office Suite - Excellent organizational and multitasking skills with a high level of attention to detail - Strong interpersonal, organizational, and problem-solving skills - High level of discretion and professionalism in handling confidential information