Service and Network Specialist (m/f)
ZF CV Distribution Austria GMBH podružnica Zagreb
Apply until: 2/21/2026
Work location: Zagreb
Job description
We're looking for a new colleague to join ZF's Aftermarket team in Zagreb. In this role you will expand and maintain Passenger Car workshop network, provide technical support and training to secure service for our products and pull through sales.
Job description:
- Drive pull through sales at workshop level by providing technical and network support using our ZF [pro]Tech and ZF [pro]Points concepts
- Provide commercial and technical support for existing workshop network partners, as well as new partner acquisition, achieving set growth targets, member part sales targets and membership retention
- Planning and delivery of one-day and multi-day technical training courses for distributor, workshop partners and other customers of ZF
- Handle technical enquiries received by ZF for all Passenger Car products and related mechanical / electrical systems to ensure full customer satisfaction; technical support for warranty claims
- Control and implementation of market actions in close coordination with other departments, as well as continuous market and competition monitoring at workshop level
- Support and participate in local and national trade fairs and events; planning and execution of workshop visits with the field service of existing wholesale customers
Job typePermanent
Required education, knowledge and skills
- Strong knowledge of the passenger car market where ZF Services operates
- Experience with ZF products will be considered as advantage
- Open to frequent travel
Driving licenseB
Digital skillsWord, Excel, Power Point, Internet, Microsoft Office 365, Outlook
Minimum years of work experience1-3
Employment benefits
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
ZF CV Distribution Austria GMBH podružnica Zagreb
http://www.zf.comBani ulica 110, 10000 BuzinAs one of the leading companies in the aftermarket industry, ZF bridges the gap between today's and tomorrow's needs by delivering what workshops, distributors, and fleets require across the board. With strong OE links and industry partnerships, ZF Aftermarket not only caters to today's vehicles but also anticipates future market trends. Leveraging extensive experience and specialized knowledge, ZF Aftermarket provides innovative solutions through its deep and broad portfolio of trusted brands ZF, LEMFÖRDER, SACHS, TRW and WABCO that maximize Uptime - boosting productivity, reducing waste, and driving business performance. The role of ZF Aftermarket is to support customers' success by delivering high-quality products, comprehensive services, and advanced ecosystem solutions that Maximizes Mobility Uptime.Published on1/22/2026
