Romanian-Speaking Identification Specialist (m/f)

Location: Zagreb

We are hiring Romanian-Speaking Identification Specialist in Zagreb. If you speak Romanian and have an eye for detail, join our customer experience team. Through video calls with customers, you will guide the identification and personal data verification process—no sales involved—while contributing to a positive customer experience with a confident and professional approach. Apply now and start your career at Transcom!

What’s In It For You?

€1265 gross/month + €119.49 net monthly on top
Working hours: Monday–Sunday, 07:00–23:00 (5 days/week, 2 days off, shift-based)
Paid training from day one
Flexible contracts (student or permanent, full-time or part-time)
Monthly and seasonal bonuses
Clear growth opportunities
Extra perks (corporate discounts and additional employee perks)
Fully equipped kitchen and a relaxation area for breaks during the workday

Join us as an Romanian-Speaking Identification Specialist!

Be the first point of contact for our clients and contribute to work that has a real impact across the company. In this role, you will:

Start with training to get familiar with the systems and processes needed for the job
Provide customer support and respond to inquiries via video calls in a timely manner
Communicate daily in Romanian and English
Receive full support from your Team Leader and the entire team
Handle requests related to personal data verification via video calls
Work from our office in Zagreb

What we are looking for:

Romanian language proficiency (C1) and English (B2)
Basic computer skills, including MS Office
Strong communication and interpersonal skills
Independence, motivation, organization, and a proactive attitude

What Life at Transcom is like?

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Sounds interesting? We look forward to meet you!

Apply here

To get a better understanding of Transcom's corporate culture and atmosphere in our contact centres, we suggest you to follow us on our social media channels:

Radnička cesta 39 (Centar 2000), 10000 Zagreb | https://hr.transcom.com/hr/careers

Romanian-Speaking Identification Specialist (m/f)

Transcom Worldwide d.o.o.

Transcom WorldWide d.o.o

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