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Administrative Coordinator (m/f)
Nordic Unique Travels
Apply until: 7/2/2025
Work location: Rovaniemi (Finska)
Job description
We are looking for administrative coordinators to join our team in the Rovaniemi office.
Responsibilities:
- Deliver exceptional customer care.
- Promote and sell tours to walk-in customers.
- Respond to customer feedback and inquiries on social media platforms.
- Maintain and update third-party websites such as TripAdvisor and Google.
- Manage incoming emails, calls, and messages.
- Process bookings.
- Perform various office tasks as needed.
- Assist guides when required.
Headcount: 5-6
Duration of Agreement: October 2025 to March 2026.
Job typeTemporary, Permanent
Required education, knowledge and skills
Requirements:
- Please note that EU citizenship or a valid EU work permit is required.
- Excellent command of English; proficiency in additional languages (Spanish, French, and Italian) is a plus.
- Preferably 2-3 years of experience in customer service.
- Proficiency with Google Suite.
- Bachelor's degree (or higher) in a related field is preferred.
- Proven experience as an administrative coordinator or in a similar role.
- Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
- Experience in a fast-paced work environment.
- Consistently positive attitude and approach.
Experience with Bokun, Notion, Google Workspace, and Meta Business Suite will be considered a plus.
Required educationMaster's degree, Bachelor's degree, Professional Bachelor (of), Master's degree, Specialist of, Bachelor's degree
LanguageEnglish (C1), Spanish (Prednost), French (Prednost), Italian (Prednost)
Minimum years of work experience2-3
Employment benefits
Benefits:
- Fun, motivating and multicultural working environment;
- Free participation in company tours: As an employee, you will have the opportunity to participate in company tours free of charge. This benefit allows you to experience our unique travel offerings first-hand and further enrich your understanding of our services;
- Regular staff trips and activities: We organize regular staff trips and activities to build team spirit and create memorable experiences for our staff. These events provide an opportunity to relax, bond with colleagues and explore new destinations or take part in exciting activities together.
Employment Type: Full-time
If you believe you are enthusiastic and have the expected skills to enhance a valuable experience to visitors in the Finnish Lapland, send your English CV in PDF via application link.
Please note that we will only contact the candidates whom we believe might be suitable for the position.
