Sales Manager (SaaS, HoReCa) (m/f)

Key Responsibilities: 1. Lead Management - Timely processing and qualification of all incoming leads. - Conducting initial consultations and identifying client needs. - Updating lead status accurately in the CRM system. 2. Client Calls and Meetings - Delivering product demos (SaaS / IT / restaurant solutions). - Conducting online and in-person meetings and presentations. - Handling objections and leading clients to a decision. 3. CRM Management - Complete and timely logging of all data in CRM. - Recording all activities: calls, notes, tasks, follow-ups. - Managing the sales pipeline according to internal processes. 4. Preparing Commercial Proposals - Creating tailored commercial offers for clients. - Sending proposals, tracking decisions, following up on deadlines. - Working with pricing and packages. 5. Cross-Department Collaboration - Constant communication with Project/Account Managers. - Working closely with the Technical Support Team. - Providing accurate handover details for new clients. 6. Continuous Learning - Participating in regular internal training sessions. - Studying product updates, competitive landscape, and market trends. - Actively improving sales skills. 7. Reporting - Preparing weekly and monthly reports according to internal standards. - Analyzing the sales funnel and forecasting results. 8. Compliance with the Sales Playbook - Strict adherence to sales processes provided during onboarding. - Achieving KPIs and following operational standards. 9. Participation in Events - Attending trade shows, seminars, webinars, and industry events. - Supporting event preparation and onsite activity. 10. Support in Marketing & Sales Materials - Assisting in the creation of new client presentations. - Providing feedback to marketing on lead quality and client needs.

Mandatory: - 2-3 years of B2B sales experience (preferably software/SaaS/HoReCa). - Fluent Croatian (Cl -C2). - Good command of English. - Experience working with CRM systems (HubSpot / Zoho / Pipedrive / similar). - Strong presentation and communication skills. - Experience conducting online and offline client meetings. Preferred: - Experience in the restaurant industry or IT product sales. - Understanding of the Croatian HoReCa market. - Basic skills in creating presentations (Google Slides / PowerPoint). - Ability to analyze data and prepare structured reports. Soft Skills - High level of responsibility. - Strong organizational and detail-oriented mindset. - Excellent communication and relationship-building skills. - Self-discipline and ability to follow internal processes. - Willingness to learn and grow continuously. - Customer-focused approach.