The Installation Manager for Slovenia is responsible for the overall organization and execution of telematics device installations across Slovenia. He leads and coordinates the work of installers, planners, and operational technicians, ensuring efficient and timely completion of all installation activities. The role involves the regional implementation of various Eurowag guidelines, standards, and processes. Additionally, the manager focuses on process optimization, cross-departmental collaboration, and delivering high-quality service and customer satisfaction.
Job responsibilities:
- Lead, supervise, and support field installers to ensure quality, safety, and technical standards are met
- Optimize installation capacity based on available resources and customer needs
- Resolve operational issues and ensure smooth collaboration across departments
- Oversee work order execution, system reporting, and accurate documentation
- Support training, onboarding, and motivation of field installers
- Participate in process improvements and digitalization initiatives
- Ensure proper use and maintenance of work equipment (tools, vehicles, materials)
- Identify and implement efficiency and quality improvements
- Prepare performance reports and track key operational metrics
- Onboarding new employees, providing professional development for field installers, and ensuring effective knowledge transfer and sharing of best practices
- Participating in the planning of material needs and stock related to installation activities
- Taking care of work equipment (tools, vehicles, materials) used during operations
- Proposing improvements to increase efficiency and customer satisfaction
- Performing other tasks and duties as assigned by the supervisor