Human Resources Assistant (m/f)

Are you interested in HR but not sure where to start? Or are you just beginning your HR journey and looking for your first opportunity? We're looking for an enthusiastic, curious, and motivated person to join our team. No previous experience is required - we'll provide the training and support you need to grow. If you're eager to learn, bring positive energy, and build a career in HR, send us your application. We can't wait to chat! Who are we? Hands on Server Support is a Croatian BPO (Business Process Outsourcing) company partnering with the US-based company Touch Support. As an international team of 350+ people, we help businesses deliver exceptional support and operations - and we're still growing. This is a fully remote position, and we'll provide all the equipment you need to work comfortably from home. For that reason, we are accepting applications from anywhere in Croatia! Duties and responsibilities: - Implementing HR policies and procedures and actively participating in their design - Assisting with daily operations of the HR department - Answering employee questions and resolving issues related to HR policies and procedures - Actively keeping track of sick leaves and vacation balance - Carrying out the onboarding and offboarding process with employees - Designing and implementing company initiatives (company events, organizational culture) - Taking care of the office management tasks and duties - Compiling and preparing data for statistical reporting - Performing miscellaneous job-related duties as assigned HR administration part: - collection, processing, and preparation of data for salary calculation - updating information related to the employee’s legal status - administrative work keeping records in accordance with work processes - responsibility for keeping the confidentiality of personal, family, and business status of all employees, in accordance with human resources procedures

Requirements: - Bachelor’s degree in Social Sciences, Economics, or any other HR-related field - Excellent communication skills in the English language, both written and verbal - Sharp attention to detail and strong organizational skills - Proactive mindset and the drive to implement new ideas and to constantly improve the processes you work on - Ability to identify problems, collect data, and make reasonable recommendations based on fact-finding