Head of Operations - Venture Capital Fund (m/ž)

Role Overview The Head of Operations will be responsible for coordinating and managing all operational, administrative, and compliance aspects of the fund’s day-to-day activities. This is a pivotal role interfacing between the investment team and our external service providers - including the AIFM, depositary, fund administrator, accounting, legal, and compliance partners - to ensure that all fund operations run seamlessly, on time, and in full compliance with Luxembourg and local regulations. Key Responsibilities Fund Administration & Back-Office Coordination: - Serve as primary point of contact for external fund service providers (AIFM, depositary, administrator, auditor, legal counsel, compliance officers) - Oversee capital calls, distributions, NAV calculations, investor reporting, and regulatory filings - Monitor timelines and deliverables across all providers to ensure accuracy and punctuality Internal Finance & Accounting: - Coordinate bookkeeping, expense tracking, and internal accounting for the management company and fund - Support budget preparation, cost control, and cash-flow planning - Liaise with auditors and tax advisers during annual reporting cycles Compliance & Governance: - Support implementation of AIFMD, AML/KYC, FATCA/CRS, ESG, and valuation policies - Maintain internal compliance logs, documentation, and operational checklists - Ensure proper record-keeping of investor communications and fund documentation Investor Relations & Reporting: - Maintain investor contact database and reporting schedule - Support preparation of quarterly investor reports and data for LP queries - Assist in onboarding new investors and coordinating due-diligence processes Process Improvement: - Help define and refine our internal processes, tools, and templates to scale the fund’s operations as we grow - Develop and maintain standard operating procedures (SOPs) for all fund operations - Proactively identify process gaps and propose efficiency improvements - Lead the evaluation and rollout of internal tech tools to streamline workflows

- Bachelor’s or Master’s degree in Finance, Accounting, Economics or Business Administration - Multi-year experience in fund administration, finance operations, audit, investment banking, financial advisory (ideally within a big4 audit company, VC/PE fund, fund administrator, investment bank, or similar) - Strong understanding of general financial-accounting principles is a must - Strong understanding of fund structures (SCSp, AIFMD, investor reporting) is a plus - Exceptional attention to detail, reliability, and organizational discipline - Proficiency in Microsoft Excel, Word, and digital document management tools - Excellent communication skills in English and Croatian