Junior Customer Service Specialist (After-Sales Support) (m/f)
AUTO1 Polska Sp. z o.o.
Apply until: 10/23/2024
Work location: Zagreb
Job description
- Contact with business partners and assistance in solving current problems in the field of after-sales service (including complaint processing and preparation of documentation)
- Handling reports in accordance with applicable operational procedures, including contact with colleagues from company branches throughout Europe
- Preparing comparisons and analyses and recommending solutions within assigned projects
Job typePartnership
Required education, knowledge and skills
- Secondary education or higher
- Customer service experience (telephone or email)
- Communicative knowledge of English (min. B2)
- Local language skills (C2 / native)
- Very good knowledge of MS Office, including Excel
Nice to have:
- Knowledge of automotive technology and vehicle operation is desirable
- Knowledge of other languages will be an additional advantage
Additional Information:
- Stable employment
- Possibility of working in an international environment and developing within the company's structures
- Non-wage benefits (sports and recreation card, medical care, insurance and much more)
Required educationHigh school, Bachelor's degree, Semi Qualified, Bachelor's degree
Digital skillsExcel
LanguageEnglish (B2)
Minimum years of work experience0-1
Employment benefits
- Possibility of working in an international environment and developing within the company's structures
- Non-wage benefits (sports and recreation card, medical care, insurance and much more)
- A friendly working atmosphere in a young, collaborative team
Sounds interesting?
Please send us your CV in English.
AUTO1 Polska Sp. z o.o.
https://www.auto1.com/en/home, 01-377 ZagrebAUTO1 Group is the European leader in online used car markets. The group is present in over 30 countries and is constantly entering new markets. Our customers have access to over 30,000 verified used cars. The Warsaw office coordinates all group activities in Poland, the Czech Republic, Slovakia, the Baltic countries and the Balkans. If you want to gain your first experience in an international company - send an application (in English) and join our team!