Security Guard / Backup Driver (HRV25.091)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category - Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory - Security Guards

Who are we?

The British Embassy Zagreb is the representative office of the UK Government in Croatia, representing British political, economic and consular interests in the country. The Embassy is headed by the Ambassador and we are an ambitious, engaged and motivated team that supports each other and does our best to develop and fulfil our potential.

The British Embassy champions diversity both inside and outside the Embassy. We would welcome applications from any suitably qualified individual, whatever their gender, ethnicity, sexuality, disability or religion.

Our Offer:

Learning and development opportunities;
A combination of Croatian and UK public holidays - 14 working days-off per year;
Supportive and inclusive work environment.

Main purpose of job:

We are seeking to recruit a full-time, permanent experienced security guard / back up driver. The position involves shift working hours (either 07:00-15:30, 08:30-17:00 or 09:30-18:00) and the successful candidate will be expected to be flexible and able to work occasional additional hours when required.

Roles and responsibilities:

Enforce all physical security measures in line with Embassy policies to ensure that all staff work in a safe and secure environment.
Assist in any other security-related tasks as directed, including monitoring CCTV and conducting routine security checks of visitors and vehicles
Work collaboratively within the existing guard force team and on-site diplomatic police detail.
Provide transport services for British Embassy staff and visitors when the full-time drivers require back up.
Provide a polite and professional service for Embassy visitors and customers, both face-to-face and by telephone.
Assist Embassy staff with any other duties as directed by the Head of Security or Head of Corporate Services. This includes but is not limited to escorting visitors and assistance in enforcing health and safety measures.

This role also includes elements of office and administration support. The exact tasks will depend on team priorities but are likely to include elements of:

Admin support for Corporate Services.
Ad hoc purchases and associated accounting for those purchases.

Essential qualifications, skills and experience

Our Ideal Candidate shows:

Fluent Croatian (both written and spoken, minimum C1* level for CEFR framework);
Proficiency in English (both written and spoken, minimum B2* level for CEFR framework);
At least 3 years of experience in security (private security, law and enforcement, military or similar);
Obtained at least high school diploma;
Valid driving licence;
Some experience with driving duties;
Good communication and organisational skills, being able to communicate courteously with members of the public in person and by telephone;
Experienced in using computer and Office applications;
Ability to work under pressure;
Professional approach to duties;
Proactive team worker;
Ability to maintain professional discretion.

Desirable qualifications, skills and experience

Nice to have:

Valid security guard licence;
Working in international environment or other diplomatic missions.

Required behaviours

Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Working Together

Application deadline 6 April 2025

Grade S2

Type of Position Full-time, Permanent

Working hours per week 39,5

Region Europe, Eastern Europe & Central Asia

Country/Territory Croatia

Location (City) Zagreb

Type of Post British Embassy

Number of vacancies 1

Salary Currency EUR

Salary €1,732.42 gross + €47.78 transport allowance

Type of Salary monthly

Start Date 12 May 2025

Other benefits and conditions of employment:

This is a full-time, permanent contract. The monthly salary for this position is €1,732.42 gross + €47.78 transport allowance.

The position is based on a 39.5 hour working week. However due to the nature of the work there is the requirement to work some irregular hours, particularly starting early and finishing late, during the working week. There may also be requirements for longer journeys, to work on weekends or stay overnight during official trips outside Zagreb. The successful candidate will be entitled to overtime payments for working additional hours as and when required.

The successful candidate will be subject to professional background and security clearance and must have pre-existing work authorisation for Croatia in order to apply.

Staff recruited locally by the British Embassy in Zagreb are subject to Terms and Conditions of Service according to local Croatian employment law.

Visa/Passport requirements: Candidates must currently hold the independent right to live and work in Croatia.

The British Embassy is committed to flexible working and providing a workplace that promotes diversity. Applicants should detail any flexible working requirements in their application.

Additional information:

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

FCO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCO will not meet the costs connected with relocation if offered a position.

*Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C1 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFR. Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Link for Application: Link

Security Guard / Backup Driver (m/f)

British Embassy Zagreb

British Embassy Zagreb

Average net salary for the category Promet, transport, pomorstvo is 1246.67 EUR*