On behalf of our client, WHIRLPOOL CROATIA, one of the world's largest manufacturers of white goods - washing machines and dishwashers, refrigerators, hobs and ovens for cooking and baking, and air conditioners, Manpower Croatia is looking for a motivated candidate to fill in the position of Order Desk Specialist (m/f).

Order Desk Specialist (m/f)

LOCATION:

Zagreb (Av.Većeslava Holjevca 40)

Main responsibilities:

Receive sales order (via fax, mail, telephone) and control data accuracy (price, availability, quantity) and adherence to policies checking formal correctness till order release
Control data accuracy of the orders (price, availability, quantity) received by trade place, business to business system by sales or trade partner till order release
Provide to processing the order blocked or release for commercial condition, customer address or delivery date
Manage order processing, from sales order creation into SAP system to delivery number creation
Communicate with logistics dept to maximise delivery execution and with demand planner to ensure products availability
Communicate with sales force and Trade Partners in order to satisfy customers requests
Interact with credit department in order to speed up the orders blocked process
Ensure customer satisfaction by proactively applying basic problem solving tools and contributing to process continuous improvement by submitting improvement suggestions in his/her area of responsibility
Manage and execute HR processes ensuring their implementation for his/her own development
Ensure proactiveness in his/her career development
Attend training and educational activities
Ensure customer satisfaction, managing the order to delivery in the most effective manner and in line with the Trade policies by Whirlpool

Skills and requirements:

Excellent MS Office knowledge
Familiarity with SAP system
Intermediate knowledge (B) of english both written and spoken
Outstanding organisational and time management skills
Ability to multitask without losing focus on priorities
Comfortable with hybrid and remote work
Excellent communications skills, verbal and written
Willingness to develop, learn and constantly improve workspace and processes

If you find this career opportunity motivating and you meet the above-listed criteria, apply with your CV no later than the 7th October. Only short-listed candidates will be invited for a F2F interview.

MANPOWER d.o.o. za privremeno zapošljavanje
OIB 35539279541 • MB: 02452812 • IBAN: HR41 2340 0091 1103 6431 1
T: +385 1 5565 700 • W: www.manpower.hr • Trgovački sud u Zagrebu, MBS: 080675552 • Temeljni kapital 20.000 Kn uplaćen u cjelosti, zastupano po direktoru Aleksandru Hangimana • Na osnovu rješenja Ministarstva gospodarstva, rada i poduzetništva, KLASA: 102-02/09-04/02, UBROJ: 526-08-02-02/2-09-2 društvo je evidentirano u Knjigu evidencije agencija za privremeno zapošljavanje pod brojem 28/09 • Na osnovu potvrde Ministarstva rada, mirovinskog sustava, obitelj i socijalne politike, KLASA: 102-02/21-03/28, UBROJ: 524-04-01-02/1-21-2 društvo je evidentirano u Knjigu evidencije fizičkih i pravnih osoba koje obavljaju djelatnosti u svezi sa zapošljavanjem pod brojem 253/21.

Order Desk Specialist (m/f)

MANPOWER d.o.o. za privremeno zapošljavanje

Manpower d.o.o.

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