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Technical & Service Engineer (Heating & Cooling Solutions) (m/f)
PANASONIC MARKETING EUROPE GmbH
Prijava do: 04. 02. 2020.
Lokacija rada: Zagreb
Opis posla
The Technical & Service Engineer will carry out defined pre-sales product & technical training connected to all heating and cooling solutions category products. Takes customer enquiries and complaints, provides information and troubleshoots problems locally.
The role is based partly in our Zagreb Office (40%) and partly in the field: Croatia, Macedonia, Bosnia and Herzegovina, Montenegro and Serbia (60%).
Job description:
- General technical support to our distributors and project-engineers in the field of air conditioning systems and heat pumps
- Incident and problem analysis (mostly by phone and email)
- Support to find solution of daily market, installer issues
- Through helping partners, installers with daily technical questions, increase the efficiency of the local team - Preparation of technical specifications and quotations. Support to find solution of daily market, installer issues - Technical monitoring and analysis of competitors
- Preparation of technical documentations, sales and training materials and project studies
- Train partners to use the continuously improving Panasonic service tools
- Through the efficient support, allow the team to develop partner, installer, key account relations on long term
Vrsta poslaStalni radni odnos
Potrebno obrazovanje, znanja i vještine
- 2-4 years of similar work experience
- Completed training as a master refrigeration and heating technology, state-certified refrigeration / air conditioning technicians, etc.
- Experience in the heating and cooling field (eg hydraulics, laws, norms)
- Flexibility, creativity, problem-solving ability and pioneering spirit
- Knowledge of English at least on intermediate level
- Proving profound technical understanding of the assigned product and / or software business environment
Stručna spremaKvalificirani
Vozačka dozvolaB
Digitalne vještineWord, Excel, Internet
JezikHrvatski (A1), Engleski (A1)
Poslodavac ti nudi
- Car, phone, sport allowance, meal allowance and life & accident insurance
PANASONIC MARKETING EUROPE GmbH
Brune Bušića 27, 10020 ZagrebPanasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers’ expectations by providing solutions for creating ‘A Better Life, A Better World’. Our aim is to help you achieve your career goals by offering attractive and individual opportunities to develop your talent. We want to offer you the chance to grow within our organisation, guided by a variety of training and development measures, as well as an attractive remuneration package. We believe in strong collaboration and with team spirit growing stronger developing Panasonic’s competitive edge even further. The Panasonic is committed to protecting the privacy and security of candidates’ personal information. Our JOB APPLICANT PRIVACY NOTICE, available on: https://www.panasonic.com/pl/privacy-notice-recruitment.html describes how we collect and use personal information about candidates during recruitment process and after their working relationship with Panasonic, in accordance with the General Data Protection Regulation 2016/679 (GDPR). It is candidates’ responsibility to familiarize themselves with the Panasonic’s data processing policies and notices set out above. By applying you confirm that you agreed to these policies and notices.Oglas objavljen21. 01. 2020.
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